Bug Reports for Sunday 7/21 Update

561 Replies
JustJames said

oof. all of my mail is disordered! sent mail mixed with received, received two minutes ago mixed with two months ago.

and i agree with what is posted above: i go for hours with no new notices.

TeaLady441 said

I went days without any notifications, and then just received 220 emails in my inbox right now. (No exaggeration there either. That’s a lot of email!)

I hope this is fixed soon.

Raven said

Same with me, though I never wanted the notifications to begin with! I’m going back and unchecking “Notify me when this topic is updated” every day, but it won’t stay unchecked. I just got the massive dump of emails in my inbox too, which is very frustrating.

Angrboda said

Raven, when you say unchecking, do you mean the little ticky box under the reply box, or the blue button that says subscribe to topic in the top right corner? It’s the latter you want, the former only does something if you actually post a reply at the same time.

Jason select said

JustJames, we have the ordering of the private messages on our list.

Regarding the notices all coming at once, that should get better over time. Sometimes, the program that processes all the behind the scenes jobs will hit an error and all of its tasks will get backed up, which, when that queue is cleared, will cause multiple messages to come at once. But we’re taking steps to make that more reliable so it doesn’t get stuck as often.

Sil select said

Any update on the mail situation :)

Jason select said

Unfortunately not yet :(. We have some major developments in the works and it won’t be too long until those are finished, at which point we’ll have more capacity to really get more of the bugs locked down. Sorry for the inconvenience in the mean time. Trust me, we’re closer than we’ve ever been!

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Uniquity said

I just went through my ratings via the tea ratings page and adjusted some of them but none of the changes seem to have saved even though I did everything as usual. I moved the slider, clicked save and it looked like the correct number but didn’t stick. I had them sorted by highest rated if that matters.

I think this was mentioned before, but I don’t know if it was fixed and re-broke.

Jason select said

I think this should be good now. It’s a caching issue so that ratings are being saved, it was just showing the older rating because that is cached.

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Angrboda said

I’m sure this has been mentioned already somewhere, but I can’t find it now.

When I click the see more button on the dashboard and it loads the next notes, they suddenly appear as if I’m not signed in which I am. The peculiar thing is that it doesn’t happen the first time I click the see more button, but the second time I click it.

I wonder if this might be related to the thing where the dashboard will show the same set of notes a second time when clicking see more. I’ve had that happen a couple of times, but not consistently.

Jason select said

Are you still seeing this? Thought this was fixed…

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Ysaurella said

Hello, I wanted to log a tasting note about Earl Grey From Nina’s Paris but I get the keetle page again :( I am wondering if if I am not a black cat or if I walked under a ladder recently because each time I drink a new tea and try to put a tasting note I get this page
I’m sure it will be solve soon as it had been the 3 last weeks but hope to see steepster soon becoming stabler

Jason select said

Yea, should be good now. That was a temporary bug casused by some of the search issues I mentioned earlier.

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Dr Jim said

While in the tasting notes section of the dashboard, I hit the “show more” button at the bottom and it worked fine. BUT, when I then hit the “show more” button a second time, it put a duplicate of the second page onto the screen. This repeated, so I wound up with three copies of the second page.

Jason select said

Got this on the list and looking into it!

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Jason select said

Sorry I’ve been out of communication for a little while. Getting back into this and planning to capture everything to wrap up this thread.

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OMG! all these emails notifications from steepster this morning lol I hope its is wrapped up soon :)

Jason select said

Yea, I’ll close this thread soon so that people stop getting hundreds of emails :)

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Dinosara said

Hmmm, I’m getting 500 Internal Server Error pages somewhat randomly on the site. Sometimes a page will load and sometimes it fails and gives a white error page (not the black ‘kettle’ page).

It actually happened the first time I tried to submit this comment.

K S said

Me too. I also can’t follow someone new. Couldn’t comment on a tasting note. This just started in the last hour.

K S said

And now its working. Weird…

me too

Uniquity said

I just got “500 Internal Server Error
If you are the administrator of this website, then please read this web application’s log file and/or the web server’s log file to find out what went wrong.” when I tried to load this page. After a reload, it worked. Whee!

Jason select said

Yea, been seeing those too. Looks like there’s been a spike on our sever and requests are getting backed up. Will try to eliviate shortly. Refreshing can often fix the problem though.

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Whenever I try to search discussions, the site ‘thinks’ about it for a long while then the kettle page comes up. This has been happening all this morning, and sporatically last night.
Not sure if this is a bug or just because of the number of discussions it has to search through, but I thought I’d put it up here just in case.

Jason select said

Yep, seeing that too. It’s mostly likely related to some of the search issues we’ve been having recently. Will take a look into it.

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I’m having problems getting to my messages. I click on the message link and the page says that it’s loading, but then freezes and I have to completely close out of the window. Not sure what’s going on.. since this started happening a few days ago.

Jason select said

Are you still seeing this issue? I’ve heard of a number of issues with messages. Not sure exactly what it is at the moment, but we’re working towards a larger update that will hopefully take care of that.

Jason – Yes, I’m still having this problem. I cannot get to any of my old messages. The only way I can send or view a message is using the direct link to that specific message.

Jason select said

Ok, we’ll have to work on that.

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