Steepster Bug Status Thread

701 Replies
Cameron B. select said 2 years ago

Dashboard appears to be stuck again, emailed Adagio.

derk said 2 years ago

Thanks

Cameron B. select said 2 years ago

Apparently “The person who oversees Steepster is currently on vacation”, so we may be in for the long haul LOL… :|

Martin Bednář said 2 years ago

Hopefully it is not pernament vacation. I mean, if they care… it is so faux pas to call them and ask how to refresh the database to make it working again?! I don’t think it is sooo complicated at all. But I can be wrong.

ashmanra said 2 years ago

Thank you, Cameron B., for contacting them. We don’t take you for granted!

Kaylee said 2 years ago

Thank you for being on top of emailing Adagio, Cameron! I’m firmly team “people should be allowed to unplug during their vacations.” What’s not great is that there is only one person who handles all things Steepster and no one who even provides backup! As a user, that’s really disconcerting because what happens not only if that person goes on vacation but if they get sick, quit, etc.? As a general workplace practice I don’t love it either, I’ve worked at places that refuse to build in redundancies and it’s never been a good system in my experience. Appreciate this community! We’ll wait this out together!

Kelmishka said 2 years ago

I cosign everything Kaylee said! Especially the thanks to Cameron B. for contacting them. Sigh.

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Cameron B. select said 2 years ago

We appear to be stuck again.. Does someone else mind emailing ha ha?

Martin Bednář said 2 years ago

I don’t think I have any contact…

Cameron B. select said 2 years ago

There is none, I just email their generic info@adagio.com address.

Kelmishka said 2 years ago

I just emailed!

Cameron B. select said 2 years ago

Thank you! And it’s fixed! \o/

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Marshall Weber said 2 years ago

Everytime I try to write a bio or add a photo for my profile, it lets me. However, after clicking submit, nothing I’ve done shows up. My profile and picture remain blank. Anyone else had similar struggles?

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Cameron B. select said 2 years ago

Dashboard is stuck, already emailed Adagio. Will update if they respond.

tea-sipper select said 2 years ago

sigh. Thanks Cameron.

Kelmishka said 2 years ago

Yes, thank you!

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tea-sipper select said 2 years ago

Dashboard is stalled again… sent adagio an e-mail

Cameron B. select said 2 years ago

Thank you! And le sigh…

Cameron B. select said 2 years ago

Yay they fixed it!

Martin Bednář said 2 years ago

That was that fast, that I haven’t even noticed it :D

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Martin Bednář said 2 years ago

It seems were are stuck again :(

Martin Bednář said 2 years ago

I wrote to Adagio, mentioning it happens recently more often.

tea-sipper select said 2 years ago

I also just sent Adagio an e-mail, before I checked here and read that Martin already did. I will check here first next time!

Martin Bednář said 2 years ago

Better to send them several times than not even once.

Martin Bednář said 2 years ago

I got a reply that they will review it on Monday.

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Leafhopper said 2 years ago

Same here. I haven’t seen a new tasting note in over a day.

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tea-sipper select said 2 years ago

Was fixed yesterday, but reported the new stall this morning. I love that I’m a month behind in reading tasting notes but report on these dashboard stalls! ha

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tea-sipper select said 2 years ago

Reported dashboard stall to adagio

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tea-sipper select said 2 years ago

Dashboard stall reported to adagio

Cameron B. select said 2 years ago

Thank you!

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Please keep things friendly and .

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