Teavana is definitely over-priced and a lot of their teas have artificial flavors. However, I do like several of their tea offerings. And I really enjoy their rewards program and free in-store samples. The staff at this particular store are the best; so friendly and helpful! The always encourage me to choose the most expensive tea when selecting my free ounce reward and never push me to purchase anything I don’t want. I much prefer this Teavana location to the one at the Mall of America.