Definitely a hidden gem.
This is a quaint little tea room. They sell a variety of tea cups and mugs, brewing utensils, British products (they had Jaffa cakes), and loose leaf tea. I believe the tea is only Metropolitan Tea company. They also have a small but decent menu from a light meal to more appetizers, also British style pastries and of course British drinks and tea. They also do special afternoon teas complete with the little tea sandwiches and everything, but a reservation is required for that.
I had a small pot of tea and cream tea (its not actually tea – it is a scone/biscuit, with clotted cream and strawberry jam). The cream tea was excellent. The tea was ok for being Metropolitan Tea Company. It did become a bit astringent as it was just loose tea thrown into the tea pot, so there was no way to take the tea out of the pot to stop it from brewing. They provide tea pot cozies to keep it warm, and also a traditional tea cup an saucer with a strainer.
The service was excellent, the servers were attentive and service was quick. The floor was a bit dirty, but being the time of year (winter), I am not surprised.
It is a very small place and was quite busy, so I had to wait a few minutes for a table to clear.