Has anyone ordered this tea recently?
I received 1 oz of this tea a couple weeks ago, and there seems to be an issue. First of all, there’s lavender in here. I love lavender, but the last time I had Strawberry Oolong there was no lavender. And this tastes like lavender. Secondly, the lavender or something literally makes this taste like soap. My mug and steeper are clean and not soapy. There is zero strawberry flavour or aroma, not even subtly once it cools. I’m seriously worried. This was hands-down my favorite tea of all time, but now I’m wondering if I got an off-batch or if I am completely insane.
UPDATE: OK, I think I’m onto something. This may not be a bad batch (it’s nowhere near bad), it may just be much lighter on the flavoring than I remember. The first cup was way off, but I’m trying this again tonight and it’s substantially better. The oolong base is increadible on its own, and NOW i’m getting a hint of the strawberry flavor I remember. There also does not seem to be any more lavender in the bag, since I went through it meticulously. We might be OK afterall, folks!
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Lindsay – send stacy a note and ask her about it. She’s got some seriously awesome customer service and may be able to help you or at least explain things.
Will do. I don’t even really want to complain, it could just be the way this tea is blended. It’s just not the same tea anymore though! Stacy has a great reputation here. I will email her tonight.
better to know if you got an off batch. She’s also usually pretty damn awesome about making things right. It’s not so much complaining as expressing your disappointment :)
Lindsay-Just came across this now. So sorry to hear that your Strawberry Oolong wasn’t as good as previous orders. Strawberry Oolong does have lavender. Here is what I’m thinking might have happened, you might have received an ounce from the bottom of the tin. Perhaps the lavender settled at the bottom and is overpowering the delicate strawberry flavor. Send me a PM with your email that you used to pay through PayPal and I will send you another ounce for free.
Lindsay – send stacy a note and ask her about it. She’s got some seriously awesome customer service and may be able to help you or at least explain things.
Will do. I don’t even really want to complain, it could just be the way this tea is blended. It’s just not the same tea anymore though! Stacy has a great reputation here. I will email her tonight.
better to know if you got an off batch. She’s also usually pretty damn awesome about making things right. It’s not so much complaining as expressing your disappointment :)
Lindsay-Just came across this now. So sorry to hear that your Strawberry Oolong wasn’t as good as previous orders. Strawberry Oolong does have lavender. Here is what I’m thinking might have happened, you might have received an ounce from the bottom of the tin. Perhaps the lavender settled at the bottom and is overpowering the delicate strawberry flavor. Send me a PM with your email that you used to pay through PayPal and I will send you another ounce for free.