I’ve owned two of these so far and have been putting them through daily use for the past three years. I’ve yet to find a better way to easily brew large amounts of iced tea from loose leaf. The filter is particularly fine and even does a decent job with roobois. It’s also large enough for most teas to expand but compact oolongs and pureh seem to get a bit cramped. When brewing with hot water be sure to not close the lid all the way as this will cause pressure to build.
I have had minor problems both my fault. One of these sadly bit the dust after a particularly nasty fall that busted open the plastic. These can usually take a drop but the plastic had already been compromised from being used to make cocktails where the limes were placed in the pitcher and smashed with a wooden spoon. This caused hairline cracks to form so don’t smash things in there… The other one now has some of the pour spout chipped off from another drop on to a tile floor when completely full of tea. This has compromised the already finicky pouring. Also, I’ve gotten a lot of tea buildup on the filters and the pitchers itself. Baking soda works decent but it might be time to get some of that magic tea soak I’ve been hearing about since it’s hard to clean inside the narrow filter.