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This review is for the bagged version of the this tea. When I bought this I was beginning my tea appreciation and I was on a quest for a good chai. I bought this because there’s a Kusmi retail outlet near my office and I wanted to give them a try. This chai is a lot milder than the spicy chais I’m used to. In fact it doesn’t really taste like chai to me at all. There are hints of the flavors and spices but they don’t come through very well. Add milk and the flavors really almost disappear. My IBS doesn’t allow me to drink chais very often so when I do, I like one that’s bolder. I will say that this chai doesn’t cause a flare up so it has that going for it.