I’m giving this one four stars since I’ve only been to this location once and had a bad experience. The vibe was just not Portland and not positive. The staff were gossiping and saying a lot of judgemental rude things and there were people talking loudly on their phones and sitting down complaining about little things. I ordered a hot cup of tea and a bunch of tea to take home and try and it went ok until I got outside and realized they had overcharged me. Not sure if this was a one time experience at this specific location or not but I will report back at some point. Their teas are tasty!
This place had a great atmosphere very relaxing. The customer service was amazing as well. Basically, you sit down and order and they keep refilling your teacup until the tea has no more steeps left. It was around $10 for puerh and $8 for oolongs or blacks etc. You pay before you leave. The staff is very knowledgeable. I went there for a tea meetup and they made it work by pushing small tables together but it is kind of small. They have a garage door that they open during the day and in summer sometimes. It’s located down this little alley in the Mississippi area of Portland. The whole place you can tell was designed to be a cozy relaxing spot to drink tea. There’s a pretty wooden bar area upstairs but I would say the chairs for the bar aren’t very comfortable to sit at for a long time.