Hey Steepster folks. It’s uh… been a while. A long while. I’ve still been drinking tea, but my obsession has dialed back a bit from where it was. Still haven’t forgotten about you tea.
So I ordered this matcha a couple Black Friday’s ago. Some awesome Steepster sent me a sample so I knew I was gonna like it, but I actually NEVER got around to even opening the canister. So it sat – unloved – for a couple years. I did end up pitching some of my older tea, but I couldn’t bring myself to throw this away. So, I finally broke the seal and incorporated this into my daily drinking routine, since I’m trying to get back to eating well and slimming down for upcoming wedding (yay!)
I’ll be honest – I’m way too lazy to break out the matcha bowl, whisk, and do that whole jazz. It’s just not for me. So what I’ve been doing is taking 1/3 tsp in my water bottle, mixing it with cold water, some ice cubes, and giving my water bottle a big shake. No mixer, no frother, no additives. Just matcha and water. It mixes decently enough and the taste is AMAZING. I wish all matcha were this palatable. There’s hardly any bitterness. It’s vegetable, but totally drinkable. Even though this matcha is probably WAY past it’s expiration date ;)
On a sad note, though, I don’t think this company is around anymore. Their website is still up, but support has not responded to my e-mails and their social media is pretty much dead. So, I don’t want to take my chances. So I’m on the hunt for another matcha I can drink regularly. Still, thanks KaiMatcha for your awesome tea. I probably should have bought more when you were still around :(
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It pulled right up for me! Their website does look like a big infomercial, but that is the correct site. I have ordered from them twice now. Love their matcha. My kids asked for it for Christmas. I did notice a while back that they were sold out of tea for a really long time and had to wait for the new harvest to come in to start selling, but a few minutes ago it was going to let me order.
Their website still works, but support and social media were unresponsive so I figured they weren’t around anymore. Are you saying they’re still active? When’s the last time you ordered from them?
I haven’t ordered in awhile. The website looked active. I have never seen them on any social media so I wouldn’t know about that. And sometimes I have a wretched time getting companies in general to respond to emails. If in doubt, don’t, they say.
Hm, it says their phones are manned 24/7 but when I called I got a message that said to email them instead. When I tried that, I keep getting the verification box with the code to submit and I am typing it correctly but I still get another code to type in so I don’t know if my email is going or not. I will email them from my private account and see what happens.
Okay, thanks for looking into it. I’d like to think they are still active, but I don’t want to send my money into a black hole.
I emailed them last night and had a reply first thing this morning. They are presently out of stock but will email when they have matcha to sell again. So I wonder why theme site doesn’t make that clear? It should say OUT OF STOCK in huge letters. Granted, I didn’t actually click to order and try to pay. It is the best tasting matcha for the price I have tried, but they do tend to go out of stock for a very long time. I waited many months last time. I guess they are waiting for the new harvest, but it really should be made clear and should carry an estimated date of restocking. I apologize for not investigating them more quickly before saying their website as active!
I just went back to their website and “ordered” and when it got to the actual checkout page it said, “Oops! Sold out and currently out of stock! Will send an email when back in stock with 10% off for the inconvenience” or something like that. Exactly what happened last time I ordered but I did indeed later get an email and discount when it came back in stock. So I am glad that at some point it does tell you what is going on, but I still think it should be front page.
Ooh thanks for looking into it. I really appreciate it. I’m going to sign up on their website and get a 10% off coupon. Really wish they would monitor their support email though :(
It pulled right up for me! Their website does look like a big infomercial, but that is the correct site. I have ordered from them twice now. Love their matcha. My kids asked for it for Christmas. I did notice a while back that they were sold out of tea for a really long time and had to wait for the new harvest to come in to start selling, but a few minutes ago it was going to let me order.
Their website still works, but support and social media were unresponsive so I figured they weren’t around anymore. Are you saying they’re still active? When’s the last time you ordered from them?
I haven’t ordered in awhile. The website looked active. I have never seen them on any social media so I wouldn’t know about that. And sometimes I have a wretched time getting companies in general to respond to emails. If in doubt, don’t, they say.
Hm, it says their phones are manned 24/7 but when I called I got a message that said to email them instead. When I tried that, I keep getting the verification box with the code to submit and I am typing it correctly but I still get another code to type in so I don’t know if my email is going or not. I will email them from my private account and see what happens.
Okay, thanks for looking into it. I’d like to think they are still active, but I don’t want to send my money into a black hole.
I emailed them last night and had a reply first thing this morning. They are presently out of stock but will email when they have matcha to sell again. So I wonder why theme site doesn’t make that clear? It should say OUT OF STOCK in huge letters. Granted, I didn’t actually click to order and try to pay. It is the best tasting matcha for the price I have tried, but they do tend to go out of stock for a very long time. I waited many months last time. I guess they are waiting for the new harvest, but it really should be made clear and should carry an estimated date of restocking. I apologize for not investigating them more quickly before saying their website as active!
I just went back to their website and “ordered” and when it got to the actual checkout page it said, “Oops! Sold out and currently out of stock! Will send an email when back in stock with 10% off for the inconvenience” or something like that. Exactly what happened last time I ordered but I did indeed later get an email and discount when it came back in stock. So I am glad that at some point it does tell you what is going on, but I still think it should be front page.
Ooh thanks for looking into it. I really appreciate it. I’m going to sign up on their website and get a 10% off coupon. Really wish they would monitor their support email though :(